Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Trang chủ
· FAQ
· Feedback
· Forums
· Recommend Us
· Search
· Statistics
· Submit News
· Surveys
· Top 10
· Topics
· Web Links
· Your Account

Search



Balanced Scorecard
The Balanced Scorecard User Community is a peer to peer support group for all those interested in this approach. It is YOUR community, so please join us and participate in the various interactive areas available.

Who's Online
Hiện tại có 14 khách và 0 thành viên đang online.

Bạn là khách. Bạn có thể đăng kí bằng cách nhấn vào đây

Languages
Chọn ngôn ngữ dao diện:


Misc Methods
Deming | ITIL | PMI

Balanced Scorecard User Group FAQ (Cu Thường Hỏi)



Danh mục: Phần Chnh -> Balanced Scorecard Basics

Cu hỏi
·  What is the 'Balanced Scorecard'?
·  Who created it?
·  When was it developed?
·  What specifically does it cover?
·  So the 'perspectives' allow us to measure perfomance in different ways?
·  Is it widely used and well established?

Trả lời
·  What is the 'Balanced Scorecard'?

It is a measurement and management method intended to enable clarification of vision and strategy, and transition into action. Basically, a method to align organizational performance with organizational strategy

[ Trở lại đầu ]

·  Who created it?

It was developed by Dr Robert Kaplan and Dr David Norton.

[ Trở lại đầu ]

·  When was it developed?

It was originally was developed in the early 1990's

[ Trở lại đầu ]

·  What specifically does it cover?

It specifies that the organization should be viewed from four different perspectives: Learning & Growth, Business Process. Financial and Customer. From here, metrics are produced, and data/information collected and analyzed with respect to each.

[ Trở lại đầu ]

·  So the 'perspectives' allow us to measure perfomance in different ways?

Some of them enable more meaningful measurement of progress towards achieving the overall vision/mission, whilst others enable better measurement of drivers for success. Importantly, both current perfomance, and efforts to improve can be monitored.

Within the approach, each individual perspective includes objectives, measures, initiatives and targets.

[ Trở lại đầu ]

·  Is it widely used and well established?

Yes. Organizations from across board have employed it. These include banks, telecommunications companies, universities, power companies, government departments, information technology firms, health sector entities....

[ Trở lại đầu ]




 

Trademarks are their respective owner. Comments are their posters. This portal Balanced Scorecard User Community

Source copyright 2003 under the GNU and GPL license. All Rights Are Hereby Reserved.